Why buy a Direct Buy Warranty?

Direct Buy warranty means direct savings. Our base prices are dramatically lower with more comprehensive coverage. Fill out your free quote & see how much you can save today!

How does the coverage work?

You may take your vehicle to any ASE licensed repair facility of your choice. You also may choose your deductible prior to purchasing your coverage plan. DBW has 3 deductible choices available $0, $50 or $100.

How does the repair facility get paid?

When a claim is approved DBW pays the ASE licensed repair facility directly for you via company credit card and you pay your deductible (if chosen).

When does my vehicle service contract begin?

Your vehicle service contract will take effect 30 days from the purchase date. No inspection is required. Your vehicle service contract may begin before 30 days if you have proof of prior coverage with no lapse in coverage.

Are there any cancellation fees?

You have 30 days to review the vehicle service contract for a full refund. During the term of coverage DBW will pro-rate your refund based on your terms of service agreement.

What if I sell the car, is the vehicle service contract transferable?

DBW vehicle service contracts are fully transferable at no cost you. You may transfer your vehicle service contract to a person or place coverage on another vehicle for a pro-rated difference if required.

Does DBW offer payment options?

YES! Get a quote online or call a specialist at 1.888.865.4484 and see what payment options are available for your vehicle’s coverage.

Is my VIN required to sign up?

DBW does not require the VIN when signing up. The VIN will be requested in your welcome kit to be sent back.

I have coverage with another company, why should I switch to Direct Buy Warranty?

Customers who switch to Direct Buy Warranty save an average of $317 a year plus receive more comprehensive vehicle service contracts. Offering you more coverage on your vehicle.

How long will my car be at the repair facility when I have a breakdown?

Depending of what your vehicle needs, there is no way of knowing exactly how long, but Direct Buy Warranty does everything in its power to make sure your vehicle is not in the repair facility for more than 72 hours (3 days). Other companies will send an on-site inspector out to view the vehicles diagnosed problem before any approval is given. That’s one of the many DBW differences.

How do I know that my claims will be covered?

Our job at Direct Buy Warranty is protecting our consumers. That is why DBW pays the repair facility for parts*, labor* and/or replacement* of the broken down parts and components*. (please refer to your terms of service agreement to see what you have covered)

How will Direct Buy Warranty understand my repair facilities diagnosis?

Our claims & authorization department is on staff ASE licensed automotive technicians. That is why DBW does not require to send out an on-site inspector to view the diagnosed the problem before giving authorization.

Can I renew my vehicle service contract once the term is up?

Direct Buy Warranty vehicle service contracts are renewable at the same cost you paid when you first signed up, saving you more money today and in the future!