Experience Ture Piece of Mind
Vehicle Owners - Customer Loyalty
Summary

This summary tells you the basics of our privacy commitment to you-how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

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We will not sell your information to third parties.

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Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.

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We extensively secure and limit access to your information.

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We protect information about potential, current, and former policyholders.

Vehicle Owners - Customer Loyalty

No Personal information will be shared with any third parties without the customers permission.

The Information We Collect

Non-public personally identifiable information ("Information") is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.

Information We Obtain From You

During the quoting, application, or claims handling processes you may give us Information such as your:

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Name

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Address

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Phone number

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Email address

Non-public personally identifiable information ("Information") is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.

The Information We Disclose

Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and/or claims records.
We use this Information to process and service your policy; to settle claims; with your consent; or as directed by you. We may also disclose it to persons or organizations as necessary to perform transactions you request or authorize. Information about our former customers and about individuals who have obtained quotes from us is safeguarded to the same extent as Information about our current policyholders.

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We must exchange Information about you with our agents, investigators, appraisers, attorneys, and other persons who are or will become involved in processing your application and servicing your policy or any claims you may make.

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When you are involved in a claim, policy information is provided to adjusters and the businesses that will repair your vehicle.

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We may share Information with persons or organizations that we have determined need the Information to perform a business, professional, or insurance function for us. These include businesses that help us with administrative functions. All of these entities are obligated to keep the Information that we provide to them confidential and to use the Information only for the purpose for which the Information was provided.

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Information may be provided to organizations conducting actuarial research or audits. In this case, you will not be individually identified in any research report. The organiza- tion must agree not to redisclose the Information and the Information will be returned to us or destroyed when it is no longer needed.

Confidentiality and Security

We restrict access to your Information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

Additional Information for Our Website Users Including Testimonials

We continuously improve DirectBuyAutoWarranty.com. We are interested in how visitors use our website, what they like and dislike, and where they have problems. We may gather data on how users navigate our site so we can make DirectBuyAutoWarranty.com an easy place to do business. Our tools may gather data such as what browser a person uses or even what pages are most popular.

We use cookies to improve your experience while using DirectBuyAutoWarranty.com. Cookies are small files that are stored on your computer. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our website, and they are required for certain portions of our website. Most browsers let you determine whether or not you accept our cookies. If you don't use cookies, you won't be able to use certain DirectBuyAutoWarranty.com features, such as the "remember me" function for policyholders that lets you store your User ID so you don't have to input it every time you log in from the same computer.
DirectBuyAutoWarranty.com may place small pieces of computer code (embedded objects) on our pages to help our advertising partners count how many customers they referred to our site. We may use these objects to track how many referred customers actually get a rate quotation. We may also use objects placed on other sites to monitor your exposure to our advertising or other offers online. These objects don't collect any personally identifiable information about you.
We also provide some links to third-party websites that are not owned by Direct Buy Auto Warranty. Direct Buy Auto Warranty has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information.

DirectBuyWarranty.com welcomes feedback on your experience with our contract. We may publish both positive and negative feedback left by our customers, so long as the feedbacks are accurate and constructive. Should you post a feedback that we do not publish our customer service department will contact you in order to improve our product quality and service. We also reserve the right to edit your testimonials for length, spelling, etc., and to post your comments in e-mails and other marketing materials. Thank you for taking the time to share your thoughts with other DirectBuyWarranty.com customers. DirectBuyWarranty.com reserves the right to use all comments, feedbacks and reviews posted on directbuywarranty.com as testimonials and use them on any published or non published marketing material.

What to Do if You Have Privacy or Security Concerns

If you have a concern about privacy or security at Direct Buy Auto Warranty, we want to hear about it.
Email us at info@DirectBuyWarranty.com.
This website is not endorsed or approved by, and is not in any way affiliated with, United Consumers Club Inc. ("DirectBuy Furniture Club"). United Consumers Club Inc. makes no representations about the product and services that may be advertised or offered on this website.

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¹Never pay for covered auto repair bills or DBW authorizes the covered repair is based on what is approved and authorized by Direct Buy Warranty. Parts may be of new, remanufactured or of like kind. DBW follows a nationally recognized guidebook for labor. Our labor times and/or rates may differ from those of the repair facility. Please visit our plans page, to view further details regarding our plans, service agreement and all promotional details. One free year is only vaid with any single payment plan and must be a minimum of a 3 year contract. Your free year is your last year in contract with Direct Buy Warranty, e.g. if your purchase a 3 year contract your 4th year will be free. During your free year if you choose to cancel you will be due no refund as you have not paid to be in contract during that time period.. Click here to view the service agreement, coverage dependant on plan selected. Coverage may not be available in all states, void where prohibited.