Our vehicle service contract holders expect the highest quality of service for their vehicles. Any and all work must be called in prior to working/repairing a clients vehicle. The repair center must receive an authorization number from Direct Buy Warranty in order to perform any work no matter the cost. Direct Buy Warranty emails/faxes all approved work with an authorization number directly to your repair center. Follow up and communication is crucial. If a covered repair should be delayed for any reason, the repair facility should be contacting the contract holder to inform them.
Direct Buy Warranty is always here to assist the contract holder with any questions they may have regarding their repairs, as should the repair facility. It is most important you provide work in a professional, prompt and efficient manner
Money Back Guarantee
All Direct Buy Warranty plans include a full 30 day money back guarantee. For any reason you are not happy, call us and we will provide you with a full refund. NO QUESTIONS ASKED
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Customer Service
| Automotivewarrantyreview.com has rated DBW a best buy since 2009 |
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| DBW has also been awarded by the Online Business Bureau. |
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